Amazon is looking (Private Job Update) for Various virtual international voice process associate and HR assistant (work from home/ office) posts. All legible and interested candidates can apply on or before (10-06-2023). Further information about the Amazon recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Salary/Pay and Grade Pay - For International Voice Process Associate (Work From Home) post, the payable salary will be Rs 30,800 and for HR assistant (Work From Office) post, the payable salary will be Rs 35,000 per month approximately. Further information about salary details is mentioned in the notification.
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- Demonstrates undertaking of internet, amazon website and competitor websites
- Demonstrates and ability to successfully navigate websites
- Demonstrates a proficient knowledge of email applications
- Demonstrates an ability to learn in various media
- Ability to successfully adapt to changes in the work environment
- Demonstrate interpersonal skills with a diverse customer base
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Demonstrates conflict resolution, negotiation and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating with necessary
- Ability to work overtime as required by business.
- Work with a diverse group of stakeholders including site operations, support functions and compliance teams to ensure smooth operation of the site
- Fulfill site level green badge staffing in line with operational demand by leveraging diverse staffing levers such as regular, flex etc
- Set high bar on people experience by driving ACL practices such as Gemba, BRT etc
- Responsible for all site level PXT led mechanisms and developing internal mechanism for enhanced people experience
- Have a working understanding of relevant Amazon policies, standards and statutory compliance applicable to relevant support groups and ensure same is adhered and violations are highlighted
- Using HRIS analytics to understand themes and generate actionable people insights for the site
- International Voice Process Associate/ HR Assistant - {12th pass or a graduate degree in any discipline}.
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills - ability to clearly understand and state the issues customers present
- Ability to concentrate - follow customers issues without distraction to resolution
- Good composition skills - ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
- Ability to use a desktop/ Laptop computer system
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Good typing skills
- Ability to approach problems logically and rationally
- Action oriented and self disciplined
- Organized and detail-oriented.
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